Effective Date: 01 April 2024
1. Introduction
Welcome to Artmix. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at artmix.business@gmail.com.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in our products, or otherwise contacting us. This includes:
- Personal Information: Name, email address, phone number, and shipping address.
- Payment Information: Payment card details and other financial information necessary to process your transactions, handled securely by Payment Breeze.
- Order Information: Details of products you have purchased, including order history.
- Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
3. How We Use Your Information
We use the information we collect in the following ways:
- To Process Transactions: Including processing your payments, shipping orders, and managing returns.
- To Manage Your Account: Including registering your account, processing payments, and providing customer support.
- To Communicate with You: Including sending order confirmations, updates, and promotional materials.
- To Improve Our Services: Including analyzing data to improve our website, products, and services.
4. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We share information with third-party vendors who help us operate our website, process payments, and deliver products.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We use appropriate technical and organizational measures to protect the personal information we collect and process. This includes secure socket layer (SSL) encryption technology for payment processing through Payment Breeze.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request copies of your personal information.
- Correction: You have the right to request that we correct any information you believe is inaccurate.
- Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Objection: You have the right to object to our processing of your personal information, under certain conditions.
- Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: artmix.business@gmail.com Phone/WhatsApp: 9479433451